Returns & Exchanges

At Charvonia Design, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unused condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.